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Welcome to the Office of Administration (OA). Our mission is to create partnerships to deliver quality services to customers through collaboration, consultation and supports. Our goals are to:

• Provide customer service that is accessible and responsive to customer needs;
• Encourage an environment that supports open communications throughout the organization and with our customers;
• Implement state-of-the-art technology and innovation strategies to continually improve business practices;
• Manage the recruitment, placement, retention and allocation of a diverse workforce to maximize productivity;
• Promote an employee-friendly environment that encourages respectful treatment, empowerment and value of all employees;
• Encourage and support training and development opportunities for all employees;
• Dedicate financial resources to meet customer and employee needs while ensuring accountability to taxpayers;
• Market our services and successes throughout the organization and to our customers; and
• Maximize the effectiveness of our services through the application of specific and objective measures.

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