Enterprise Incident Management

Apply for Benefits

1-800-692-7462

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Welfare Fraud TipLine

1-800-932-0582

View hot line data here

18,653 complaints received

3,664 Field Investigations

$12,924,678 saved

May 1, 2012 - April 30, 2013

Enterprise Incident Management

Enterprise Incident Management (EIM) is a comprehensive, web-based incident and complaint reporting system that will provide the capability to record and review incidents for OLTL program participants. EIM will also provide OLTL with the capability to record and review participant complaints and link them to incidents as needed.

EIM for Providers

EIM for Program Office Staff

Other Topics

Workbook
Information for Providers
Information for Families and Individuals
Enterprise Incident Management
Bed Requests 2012
Bed Requests 2011
Bed Requests 2010
Bed Requests 2009
Bed Transfer Requests 2012
Bed Transfer Requests 2011
Bed Transfer Requests 2010
Senior Care and Services Study Commission
Integrated Care for Dual Eligibles
Independent Enrollment Broker
Bed Transfer Requests 2013
2013 Bed Transfer Requests Public Comments

Topics Related to Enterprise Incident Management

EIM for Providers
EIM for OLTL Staff