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    Heating Assistance / LIHEAP



    The Low-Income Home Energy Assistance Program, also known as LIHEAP, helps low-income families pay their heating bills. LIHEAP is a grant that offers assistance in the form of a cash grant, sent directly to the utility company, or a crisis grant for households in immediate danger of being without heat. 

    Low Income Home Energy Assistance Program logo



    The Low - Income Home Energy Assistance Program will be holding public hearings for the proposed State Plan for the 2014-2015 heating season. The proposed State Plan may be viewed here.

    Hearings will be held:


    July 7, 2014
    10 a.m.—1 p.m.
     Philadelphia County Assistance Office Headquarters
     Betsy Ross Conference Room 6069, 6th Floor
     801 Market Street
     Philadelphia, PA

     July 9, 2014
    9:30 a.m.—12 p.m.
     Health and Welfare Building
     Room 129, 1st Floor
     Commonwealth and Forster Streets
     Harrisburg, PA
     July 16, 2014
     9 a.m.—12 p.m.
     Allegheny County Courthouse
     Gold Room, 4th Floor
     436 Grant Street
     Pittsburgh, PA


    Persons who wish to testify on the proposed State Plan at a public hearing should arrange a time by telephoning (717) 772-7906. Persons from outside the Harrisburg area should call (800) 692-7462 or send a written request, including telephone number, to Katherine Piccolo, Federal Programs and Program Management, Room 224, Willow Oak Building No. 42, DGS Annex Complex, P. O. Box 2675, Harrisburg, PA 17105-2675.

    Persons with a disability who require auxiliary aid or service may submit comments using the Pennsylvania AT&T Relay Service at (800) 654-5984 (TDD users) or (800) 654-5988 (voice users).

    The Low-Income Home Energy Assistance Program is no longer accepting applications for the 2013-14 heating season. The program will reopen in the fall.

    How to Apply:There are three different ways you can apply for LIHEAP, online, on paper, or in person

    1. You can apply for the LIHEAP benefits online by using COMPASS. COMPASS is the name of the website where you can apply for LIHEAP and many other services that can help you make ends meet.

    2. Download an application for LIHEAP benefits by clicking on the links below and return it to your local county assistance office, or

    English- Energy Assistance                   Spanish-Energy Assistance Application   (the links will be available when the program opens)

    3. File an application at your local county assistance office.

    For more information, please contact your local county assistance office or contact the LIHEAP hotline at 1-866-857-7095, Monday through Friday (individuals with hearing impairments may call the TDD number at 1-800-451-5886).

    Crisis Grants:   
    In addition to the LIHEAP cash program, households experiencing a heating crisis may be eligible for additional benefits through one of the two components of the LIHEAP crisis program.

    Crisis Exception program:     The Crisis Exception program opens on November 4, 2013 to January 1, 2014.

    Households without heat may qualify for additional help. To be considered “without heat”:

    • The main heating source or second heating source (a source that is used to operate the main heating source or used if the main heating source is not working) has been completely shut-off;


    • A household has almost run out of their supply of main heating fuel (coal, fuel oil, kerosene, propane, wood, etc.).

    Households in need of a Crisis Exception grant should contact their local county assistance office.

    Regular Crisis program: The Regular Crisis program opening on January 2, 2014 and closing on April 18, 2014.

    Additional money may be available if you have an emergency situation and are in jeopardy of losing your heat.

    Emergency situations include:

    • Broken heating equipment or leaking lines that must be fixed or replaced
    • Lack of fuel
    • Termination of utility service
    • Danger of being without fuel (less than a 15 day supply) or of having utility service terminated (received a notice that service will be shut off within the next 60 days)

    Assistance with home heating crisis situations will be available 24 hours a day; in most counties, you should contact your local county assistance office. However, residents of the two counties listed below are encouraged to directly contact their local agencies that operate the crisis component in their areas:

    • Luzerne - Commission on Economic Opportunity of Luzerne Co., 1-800-822-0359;
    • Wyoming - Commission on Economic Opportunity of Wyoming Co., (570) 836-4090. 

     Attention Allegheny County residents: LIHEAP Crisis grants are available at a new location in Allegheny County beginning January 2, 2014.

    General Information about LIHEAP:

    LIHEAP Brochure - English

    LIHEAP Brochure- Español

    LIHEAP Application-English

    LIHEAP Application-Español

    LIHEAP Eligibility Information

    LIHEAP Benefit Amount Table: shows benefit amount based on user selected county and fuel type.

    LIHEAP Policy Handbook

    LIHEAP State Plan

    Turn down. seal off. save up: Additional tips and resources to stay warm this winter 

    Home heating costs are a big part of your budget. Combined with increasing food and gas prices, staying warm all through this winter could be very difficult. Pennsylvania is doing everything it can to provide financial help to pay home heating bills and weatherization expenses, but making sure you have the resources to outlast winter starts with you. With a little planning and a little knowledge, you’ll be protected from the cold and your heat can last all winter. 

    Explore the links below to get the tips you need to keep your home warm all winter long.

    The Pennsylvania Public Utility Commission has many resources to help keep individuals and families warm during Pennsylvania winters, visit their site to learn more. 

    If you live outside of Philadelphia, visit the $1 Energy Fund at or contact your utility company for information on programs that may help you pay your utility bill.
    If you live in Philadelphia, visit the Utility Emergency Services Fund (UESF) at or call (215) 972-5170 for information on a program that may help you pay your utility bill.