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Welfare Fraud TipLine

Welfare Fraud TipLine 1-800-932-0582

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  • 18,077 complaints received
  • 5,117 Field Investigations
  • $17,324,172 saved
  • August 1, 2013 - July 31, 2014

    DPW Online Services

    COMPASS (Commonwealth of Pennsylvania Access to Social Services) is a Web site that allows individuals and community based organizations to screen, apply for and renew a broad range of social services.

    COMPASS serves as a single access point for:

    • Health care/Medical Assistance coverage
    • Food Stamps benefits
    • Cash Assistance
    • Subsidized child care
    • Long Term Care
    • Home and Community Based Services
    • Seasonal home heating assistance (LIHEAP)

    PROMISe™ (Provider Reimbursement and Operations Management Information System ) is a Web-based application for registered providers. PROMISe™ is a HIPAA-compliant claims processing and management information system. PROMISe™ is a single system that processes human services claims and manages information for numerous commonwealth human services programs. PROMISe™ incorporates claims processing and information management activities of the Offices of Medical Assistance Programs, Mental Health and Substance Abuse Services and Developmental Programs. In addition, PROMISe™ processes some claims for the Departments of Aging and Education.

    HCSIS (Home and Community Services Information System) is a Web-based application which serves as the operational system for all Department of Public Welfare program offices that support the Home and Community Based Services Programs and Medicaid Waivers, including the Office of Developmental Programs and the Office of Medical Assistance Programs. The HCSIS application includes quality, client , financial and reporting functionality. It interfaces with several DPW enterprise applications including MCI, MPI, PROMISe™ and COMPASS. The HCSIS individual support plan is the authorizing document for HCBS claims for DPW and the Pennsylvania Department of Aging. The data from HCSIS also feed the Department's Enterprise Data Warehouse to support management reporting, risk management and quality assurance.

    If you cannot find the information you need, please Contact DPW.