PA.gov
Apply for Benefits

Contact Us
Contact Us 1-800-692-7462
 
E-mail Us E-mail Us
Welfare Fraud TipLine

Welfare Fraud TipLine 1-800-932-0582

View hot line data here

  • 18,653 complaints received
  • 3,664 Field Investigations
  • $12,924,678 saved
  • May 1, 2012 - April 30, 2013

    PROMISe Provider Handbooks and Billing Guides

    This section of the DPW website contains PROMISe™ provider handbooks and billing guides for all provider types. Some sections of these handbooks are currently under development and will be updated as additional content becomes available. Please choose the appropriate provider type or specialty below to view the PROMISe™ handbook and billing guide appropriate for you.

    Note: The billing guides are in Adobe PDF format. You must have a copy of Adobe Acrobat Reader installed on your system to view them.

    PROMISe™ Provider Handbooks and Billing Guides

    PROVIDER OR SPECIALTYHANDBOOKBILLING GUIDE
    Adult Autism Waiver837 Professional/CMS-1500 Claim FormCMS-1500 Billing Guide for PROMISe™ Adult Autism Waiver
    Aging Waiver Services Providers837 Professional/CMS-1500 Claim Form CMS-1500 Aging Waiver Billing Guide 
    Ambulance Companies837 Professional/CMS-1500 Claim FormCMS-1500 Billing Guide for PROMISe™ Ambulance Providers
    Ambulatory Surgical Centers (ASCs)837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Ambulatory Surgical Centers
    Attendant Care837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ - Attendant Care Providers
    Audiologists837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Audiologists
     Program Exception (PE) Billing Instructions
    Behavioral Specialist Consultants837 Professional/CMS-1500 Claim Form 
     
     CMS-1500 Billing Guide for PROMISe™ Therapeutic Staff Support (TSS)/Mobile Therapy/Behavioral Specialist Consultants Providers
    Birthing Centers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Birthing Centers
    Case Managers837 Professional/CMS-1500 Claim Form CMS Billing Guide for PROMISe™ Case Managers
    Certified Registered Nurse Anesthetists (CRNAs)837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Certified Registered Nurse Anesthetists
    Certified Registered Nurse Practitioners (CRNPs)837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Certified Registered Nurse Practitioners (CRNP)
    Chiropractors837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Chiropractors
    Cleft Palate Providers 837Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Clinics (except Outpatient Hospital Clinics) – includes Independent Medical/Surgical Clinics, Outpatient Drug & Alcohol Clinics, and Outpatient Psychiatric Clinics837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Clinics
    COMMCARE Waiver Services Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ COMMCARE Waiver Services
    Dental Anesthesiologists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Dentists (General)837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/7/12)
     
    Department of Health (DOH) Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Department of Health (DOH) Providers
    Early & Periodic Screening, Diagnosis and Treatment (EPSDT) Services837 Professional/CMS-1500 Claim Form CMS Billing Guide for PROMISe™ Early & Periodic Screening, Diagnosis and Treatment (EPSDT) Services
    Employment Competitive Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Employment Competitive Providers
    Endodontists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Extended Care Facilities for Respite Care Services837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Extended Care Facilities (ECFs) - Respite Care Services
    Family Planning Clinics – Title XIX Only837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Family Planning Councils - Title XIX Only
    Funeral Directors837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Funeral Directors
    General Hospitals (including Outpatient Hospital Clinic, Emergency Room, Hospital Short Procedure Unit (SPU), and Outpatient Rehabilitation Hospital providers)837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Outpatient Hospitals
    Healthy Beginnings Plus (HBP) Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Healthy Beginnings Plus (HBP) Providers
    Home and Community Habilitation Services Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Home and Community Habilitation Providers
    Home Health Agency Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Home Health Agencies
     Program Exception (PE) Billing Instructions
    Home Residential Rehabilitation Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe(TM) Home Residential Rehabilitation Providers
    Homemaker Agency Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Homemaker Agency Providers
    Hospice Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Hospice Providers
    Independence & OBRA Waiver Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Independence and OBRA Waiver Providers
    Inpatient Hospitals837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Inpatient Hospitals
    Inpatient Psychiatric Hospitals/Psychiatric Facilities837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Inpatient Psychiatric Hospitals/Facilities
    Inpatient Rehabilitation Hospitals/Rehabilitation Facilities837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Inpatient Rehabilitation Hospitals & Facilities
    Intermediate Care Facilities for Other Related Conditions (ICF/ORC)837 Institutional/UB-04 Claim Form 
     
     UB-04 Billing Guide for PROMISe™ Intermediate Care Facilities for the Mentally Retarded (ICF/MR) & Intermediate Care Facilities for Other Related Conditions (ICF/ORC)
    Intermediate Care Facilities for the Mentally Retarded (ICF/MR)837 Institutional/UB-04 Claim Form 
     
     UB-04 Billing Guide for PROMISe™ Intermediate Care Facilities for the Mentally Retarded (ICF/MR) & Intermediate Care Facilities for Other Related Conditions (ICF/ORC)
    Intermediate Service Organizations837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Intermediate Service Organizations (ISOs)
    JCAHO Residential Treatment Facilities (RTFs)837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Joint Commission on Accreditation of HealthCare Organizations (JCAHO) RTFs
    Laboratories837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Laboratories
    LTC Exceptional Grant Payment Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Nursing Facilities - Long Term Care Exceptional Payment Program
    LTC Medicare Deductible & Coinsurance Payments837 Professional/CMS-1500 Claim FormCMS-1500 Billing Guide for PROMISe™ Nursing Facilities
    MA Early Intervention (EI) Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ MA Early Intervention (EI) Providers 
    Medical Suppliers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Medical Suppliers
     Program Exception (PE) Billing Instructions
    Medically Fragile Foster Care Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Medically Fragile Foster Care Providers 
    Mental Health & Substance Abuse Providers (Including Outpatient Psychiatric Partial Hospitalization)837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Mental Health & Substance Abuse Providers
    Midwives837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Midwives
    Mobile Therapy Providers837 Professional/CMS-1500 Claim Form 
     
     CMS-1500 Billing Guide for PROMISe™ Therapeutic Staff Support (TSS)/Mobile Therapy/Behavioral Specialist Consultants Providers
    Non-JCAHO Residential Treatment Facilities (RTFs)837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Non-JCAHO Residential Treatment Facilities (RTFs)
    Nurse837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Nurses
     Program Exception (PE) Billing Instructions
    Nursing Facilities for County and Non-Public Nursing Facilities837 Institutional/UB-04 Claim Form 
     
     UB-04 Billing Guide for PROMISe™ Nursing Facilities for County and Non-Public Nursing Facilities and State Restoration Centers
    Nutritionist837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Nutritionists
    Office of Developmental Programs (ODP) Base Services, P/FDS and Consolidated Waiver Services837 Professional/CMS-1500 Claim FormFY 2008-2009 Office of Developmental Programs (ODP) Base Services, P/FDS and Consolidated Waiver Services
     FY 2009-2010 and forward ODP Base Services, P/FDS and Consolidated Waiver Services Billing GuideText
    Office of Developmental Programs (ODP) Financial Management Services (FMS)837 Professional/CMS-1500 Claim Form FY 2009-2010 and forward ODP FMS Provider Type 54 Billing Guide
    Optometrist837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Optometrists
     Program Exception (PE) Billing Instructions
    Oral/Maxillofacial Pathologists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Oral/Maxillofacial Radiologists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Oral/Maxillofacial Surgeons837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Orthodontists/Dentofacial Orthopedists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Pediatric Dentists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Periodontists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Personal Care Services Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Personal Care Services Providers
    PharmaciesNCPDP 5.1 Pharmacy Billing CMS-1500 Billing Guide for PROMISe™ Medical Suppliers
     Program Exception (PE) Billing Instructions
    Physicians837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Physicians
     Program Exception (PE) Billing Instructions
    Podiatrists837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Podiatrists
    Prosthodontists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Psychologists837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Psychologists
    Public Health Dentists837 Dental/ADA – Version 2006 Claim FormADA Claim Form – Version 2006 Completion Aid for Dentists – Prior Authorization
    ADA Claim Form – Version 2006 Completion Aid for Dentists (06/07/12)
     
    Public Schools837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Public Schools
    Rehabilitation Facilities (CORF)837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Rehabilitation Facilities
    Renal Dialysis Centers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Renal Dialysis Centers
    Rural Health Clinics - Federally Qualified Health Center

    837 Professional/CMS-1500 Claim Form

    NEW Appendix E link for FQHCs

    FQHC/RHC Medicare Part B/Medicare Advantage/Private Third Party Billing Instructions for Dental Encounters

     CMS-1500 Billing Guide for PROMISe™ Rural Health Clinics (RHCs) & Federally Qualified Health Centers (FQHCs)
    School Corporations837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ School Corporations
    State Mental Retardation Centers837 Institutional/UB-04 Claim Form 
     
    UB-04 Billing Guide for PROMISe™ Intermediate Care Facilities for the Mentally Retarded (ICF/MR) & Intermediate Care Facilities for Other Related Conditions (ICF/ORC)
    State Restoration Centers837 Institutional/UB-04 Claim Form 
     
     UB-04 Billing Guide for PROMISe™ Nursing Facilities for County and Non-Public Nursing Facilities and State Restoration Centers
    Targeted Case Management Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Targeted Case Management Providers
    Therapeutic Staff Support837 Professional/CMS-1500 Claim Form 

     
     CMS-1500 Billing Guide for PROMISe™ Therapeutic Staff Support (TSS)/Mobile Therapy/Behavioral Specialist Consultants Providers
     Program Exception (PE) Billing Instructions
    Therapists837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Therapists
    Tobacco Cessation Providers837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Tobacco Cessation Providers
     Program Exception (PE) Billing Instructions
    Vendors837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ Vendors
    X-Ray Clinics837 Professional/CMS-1500 Claim Form CMS-1500 Billing Guide for PROMISe™ X-Ray Clinics